August sixteen, 2015 at eleven:25 pm Unreal, This is often the way you handle a complaining consumer? LA Exercise screwed up terrible, and it comes about again and again, so you’re gonna hold a deal about The shopper’s head to get more cash? Glimpse, you guys screwed up. It is best to demonstrate some course and just cancel the bad guys agreement so he can go to a health and fitness center wherever they actually understand what They can be undertaking. When can it be likely to dawn on LA Health management that you are clueless?
March twenty five, 2014 at one:fifty one pm I’ve been a member of La Fitness, previous Ballys Health and fitness, for 15 yrs! It’s conveniently. Positioned! I a short while ago signed up my Young children for the youngsters club! It had been Okay for the very first two weeks, now my youngest is afraid of the area, and gained’t set foot move the entrance doorway! My older daughter however likes going, but recently she experienced a little rash on her belly, and Like all 5 yr old she showed it to Everybody, the team instantly assumed that she has chicken pox, and designed a giant fuss over it! Any one with 50 percent a Mind can tell the difference between a little rash and chicken pox, or so I believed apparently not the employees at La Exercise in Glendale Heights, Illinois! Soon after I discussed towards the manager ( Michele) I feel was her identify she explained Alright and that was it!
On two/28 I made various makes an attempt to resolve this concern via the two the avenues that your business offers in addition to Social websites grievances, BBB issues, and other signifies. About 2pm on 3/1 Mr. Jeff Willett Region Manager contacted me. Despite the fact that Mr. Willett was absolutely mindful of your complete condition by means of electronic mail he requested which i go over it again once more.
It receives worse, especially immediately after her lousy math, and Incidentally, inside of a condescending tone telling me this “wasn’t negotiable.” Amusing, I am aware much greater how gross sales get the job done then she does.
PS I've many pics for evidence by which I am able to attach to this letter coincidental- I do think not. I'm able to write-up it on every single general public media accessible to me, however.
March 19, 2015 at four:48 pm I complained about LAFitness in Greenbelt Maryland.This is usually about S.Osbourne,the supervisor. I went there the beginning of March for The 1st time since it was remodeled.I seemed close to and instructed S.Osborne that it wasn’t as awesome as Bowie. No Television”s around the devices and there have been outdated devices put back in use.
It would seem that cleansing should be completed at least 2 times a day so as to keep the area presentable. Could it be attainable that somebody from Corporate can Call the Easton, PA LA Health and fitness to debate these problems?
I’am composing to tell you that I actually experienced a really negative customer servive working experience at your club at the city of Huntington Park CA. I’ve been a member since twelve/eighteen/2013 And that i haven't had this terrible expertise ahead of til since I started obtaining my personalized tranning session, on 07/07/2014 my latest blog post at 530pm I used to be Routine to traine with Eric but i wasnt experienced i was not even admit i was there as an alternative to him instruction me he was teaching some other person. I was by now obtaining problems with Eric in the course of the time i was training with him he will almost always be late for my session generally made me wait around in excess of 10mins start my session, I try out to speak for the manager by leaving message With all the front desk i dont recall there names beacuse they dont even have a title tag to convey who They're that same day I called the supervisor i belive his identify is luis to try to speak to him concerning the incident but he wasn’t available I left him a seccond message to simply call me but by no means bought a phone back again,that why i choose it t simply call your major ffice on 07/08/2014 the primary check this Place of work consider to get of keep of luis the supervisor but no luck we still left A different mesage for him to call me back again but nevertheless no luck hardly ever obtained a call again.
September 20, 2015 at 8:49 pm I are a member at LA because 2007 and my husband since 2003. I went in currently to attend a category at noon. I had been jogging late and arrived correct at noon, only to find out in the front desk that my membership experienced expired. I asked politely if I could capture my course after which you can renew correct just after, which I had been delighted to do. The entrance desk attendant reported no and I asked to speak to your supervisor. By this time, I had been about five minutes late for The category and produced the exact same request to your manager. Once more, I had been instructed no and that if I tried to enter the class with out renewing, he would get in touch with the cops. Seriously! Call the law enforcement for the reason that I wished to Pay out YOU just after my class??? I then informed him which i happen to be a member endlessly, get yearly memberships (don’t even spend monthly), and my husband has also been a member extended than me.
There is a robust scent of varnish from the Exercise area that can give you problems following a excellent exercise.
I’d like to find a way to fix the specific situation, but that doesn’t look possible so I’m preparing on canceling my membership and discovering A different gym.
They have to cost their customers for it?? I’m calling their corporate headquaters shortly to check out if they might waive this ridiculous charge.
Right now I termed to find out the standing and they informed me the pool might be closed until eventually not less than March (Currently is Feb 17th). Once more, they said it had been a allow issue, but could not notify me what was happening, or in the event the permit can be re issued.
December 21, 2015 at eleven:45 pm It is so astounding how a two people (in your case) could make a complete corporation like LA Health and fitness seem so terrible. I was a loyal member with LA Physical fitness for more than thirteen decades only to determine my membership get revoked. I learned that individuals lied about me. A few other people such as the regional supervisor, member service director and district operation manager decided to poor mouth me on account of those lies.